We use the Hellenic Post Shipping Company and DHL Express Company for all our shipments. Hellenic Post, is indubitably one of the most reliable post carriers in the world. DHL Express is the biggest and fastest carrier service in the world. We offer 2 types of shipment.
- Registered Air Mail: Tracking information is available to the buyer. Upon shipment, buyer is given a unique package number and they can track their shipment through their country's state shipping service or through Hellenic Post's Track & Trace system, which resides here.
- DHL Express Shipping: This is the fastest and most reliable way to receive your order. Your order will arrive within one day for most European destinations and within 2-4 days for most non-European destinations.
All shipping expenses are paid by the customer.
Any extra fees due to customs clearance are buyer's responsibility.
We DO NOT accept returns due to the nature of our products. They are very delicate handmade works of art. We try to provide many pictures so you know how your item will look like when received. If you feel like you need additional pictures of your baby prior to shipping it to you, feel free to ask.